Return & Refund Policy

Refunds or Return policy 

At Dhenu Panchgavya, our top priority is to ensure that you have a great shopping experience. However, we understand that sometimes the products may not meet your expectations or fit your you as intended. We have established a refund and return policy that aims to guarantee your satisfaction with your purchase. The policy details are outlined below. 

Refunds 

The store doesn't provide refunds for any of their products, except if the item is damaged or spoiled. In such cases, customers should send an email to dhenupanchgavya13@gmail.com with a photo of the damaged product and their order ID. The store's team will review the issue and proceed with the refund if applicable.

Exchange 

We do not offer any exchanges or returns on our products.

We hope that our refund and exchange policy will assist you in making informed decisions while shopping with us. If you have any questions or concerns, please do not hesitate to contact us at dhenupanchgavya13@gmail.com